Privacy Policy

At Omvariel, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, why we collect it, how we use it, and your rights under applicable law (including GDPR/EEA protections).

Information We Collect

  • Contact Information: name, email address, phone number.
  • Order Information: shipping & billing address, products purchased, order history.
  • Payment Information: payment details handled securely by third-party processors (we do not store full card numbers).
  • Technical Data: IP address, device information, browser type, cookies and analytics data.
  • Optional Data: account preferences, newsletter sign-up data, support communications.

How We Use Your Data

  • To process and fulfill orders and related communications.
  • To provide customer support and respond to inquiries.
  • To send transactional messages (order confirmations, shipping notifications).
  • To send marketing emails where you have opted in (you may opt out at any time).
  • To improve our site, products, and customer experience using analytics.

Legal Basis for Processing (GDPR/EEA)

  • Processing necessary for contract performance (order fulfillment).
  • Processing based on your consent (marketing communications).
  • Processing for legitimate business interests (fraud prevention, analytics), balanced against your rights.

Data Sharing & Third Parties

  • We share data only as necessary to fulfill orders (e.g., payment processors, shipping carriers) and with trusted service providers (email platforms, analytics).
  • We do not sell or rent your personal information to third parties.

Data Security & Retention

  • We implement reasonable technical and organizational measures to protect your data (encryption, secure servers).
  • We retain personal data as long as necessary for the purposes described — typically for the duration required to provide the service, process returns, comply with legal obligations, and for legitimate business needs.

Your Rights
If you are located in the EEA/UK, you have rights including:

  • Right to access your personal data.
  • Right to rectify inaccuracies.
  • Right to erasure (right to be forgotten) in certain circumstances.
  • Right to restrict or object to processing.
  • Right to data portability.
  • Right to withdraw consent where processing is based on consent.
    To exercise these rights, email service@omvariel.shop. You also have the right to lodge a complaint with your local supervisory authority.

Cookies & Tracking

  • We use cookies and similar technologies to operate the website, analyze usage, and improve user experience. You can control cookie preferences via your browser or cookie banner.

International Transfers

  • If personal data is transferred outside the EEA, we ensure appropriate safeguards are in place (e.g., standard contractual clauses) where required.

Contact for Privacy Questions
For questions about your data, or to make a request, contact: service@omvariel.shop.